Top Definition
The phenomena known to call center supervisors where agents have an inability to remember training, coaching, troubleshooting steps, or coaching from one day to the next.
“Customers have been calling about that issue for weeks! We talked about this yesterday, and you were trained on it. You must be suffering from call center amnesia”
Beküldő: Setzerx4 2012. július 16.

Ingyenes Napi Email

Add meg az email címed, hogy minden reggel értesülhess a nap szaváról

Az emailek a feladótól érkeznek. Nem fogunk szemetet küldeni.